It’s a less than ideal situation that many families go through—being apart from loved ones for months or even years at a time can be difficult; add to that the additional responsibilities of making payments, maintaining the household, and taking care of two children all by yourself.

For Jamie Walters, it was daily life while her husband was deployed overseas.

Christopher Walters had left his motorcycle in a rented space at Reiman’s Harley-Davidson dealership in Illinois, and his wife Jamie was in charge of making payments while he was away.

But Jamie struggled and missed some payments. And although she was embarrassed, she sent the dealership a check along with a note apologizing for the delay and explaining that her husband had been deployed overseas.

When the owner of the dealership read the letter he immediately said “For God’s sake, send that back to her.”

Along with the check, Packee sent her a letter that read:

“Dear Christopher and Jamie

“Enclosed you will find the check you mailed to us regarding the account of Christopher. It is the policy of Reiman’s Harley-Davidson to waive storage fees for our active-duty service members who are deployed. It is our honor to keep your bike safe and secure while you provide us with our freedoms. We hope you return to us safe and sound. Until that time, we will store your bike at no charge to you. This our way of saying “Thank you” for your service to our country.”

The letter left the military wife in tears, who then shared it on Facebook and has since gone viral. Her Facebook post touched the hearts of many who even flooded the dealership with calls expressing her gratitude for his kind Packee’s kind actions.

Packee said storing motorcycles of those overseas has always been a longtime policy of the dealership. “It’s just a little space in our building,” Packee said. “They’re giving a lot more than we’re giving them.”

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